FAQs

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1-2 business days. Estimated delivery time is 7 to 15 business days depending on your location.

Can I track my order?

Yes! Once your order ships, you'll receive an email with your tracking number. You can also track your order on our Track Order page.

What if my product arrived damaged?

If your product arrived damaged or defective, please contact us within 7 days of delivery with photos of the item and we'll send you a replacement at no extra cost.

Can I return my order?

We accept returns within 30 days of delivery. The product must be in its original, unused condition. See our Return Policy for full details.

What payment methods do you accept?

We accept credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Shop Pay.

Can I change or cancel my order?

Orders can be modified or cancelled within the first 12 hours after being placed. Please contact us as soon as possible through our Contact page.

Do you ship worldwide?

Yes, we ship to Canada, the United States, and internationally. Shipping times and costs may vary depending on the destination.